Is there something I can key like "*__" to update my phone software?
Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Making sure your device has the most updates software is important. I regret to learn of any confusion and I'm eager to assist you. Ann154 is correct, as we do need to know the make and model of your device. What phone do you have?