As said Up there, I cannot receive texts, but can send them. I can also make and receive phone calls. I did go through the google steps and a factory reset and I still can't recieve them in my new phone.
I depend on my phone every day and would be concerned too if I weren't able to receive text messages. What is the make and model of your phone? Did you recently port a number over to Verizon Wireless? Is this for new service or existing?