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black screen. how can i retrieve missed calls?
unstresst
Newbie
‎01-08-2012 06:36 PM

untill i replace this phone with a black screen  if i miss a call i can't tell who it was.

any idea how i can retrieve the list of  'missed calls' ?

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Re: black screen. how can i retrieve missed calls?
budone
Legend
‎01-08-2012 07:42 PM

Well, you could change your VM to explain the screen issue, and ask for callers to please leave a call back number.

Otherwise, if the option is available after each missed call, dial *69 to find out.

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Re: black screen. how can i retrieve missed calls?
AyaniB_VZW
Verizon Employee
‎01-13-2012 05:49 PM

Thanks for your suggestions budone!

Hi mike b,

I know how important it is to identify missed calls. Unfortunately, when a call is not answered a connection is not made with our towers. Which means we would not have any record of an unanswered call.  I would definitely encourage you to implement of budone's suggestions until you are able to replace your phone. In the interim please let me know if you have any additional questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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