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When making calls, husband's name appears to receiver as his name only on acct. How can I change it to my name to avoid confusion?
liddyshuf
Newbie
‎04-30-2015 01:40 PM

When I make a call my husband's name shows up in display and confuses the call receiver.  His name is the only one on the account.Local store said they couldn't do it.  How can I get my name included?

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Re: When making calls, husband's name appears to receiver as his name only on acct. How can I change to my name to avoid confusion?
RushFan2112
Specialist - Level 2
‎04-30-2015 01:53 PM

Are you referring to the name people see on Caller ID when they get a call from you?  You can change what name gets shown on Caller ID in My Verizon.

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Re: When making calls, husband's name appears to receiver as his name only on acct. How can I change to my name to avoid confusion?
Snn5
Legend
‎04-30-2015 01:43 PM

Typically the name that shows is the name of the primary account holder.

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Re: When making calls, husband's name appears to receiver as his name only on acct. How can I change to my name to avoid confusion?
RushFan2112
Specialist - Level 2
‎04-30-2015 01:53 PM

Are you referring to the name people see on Caller ID when they get a call from you?  You can change what name gets shown on Caller ID in My Verizon.

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Re: When making calls, husband's name appears to receiver as his name only on acct. How can I change to my name to avoid confusion?
Snn5
Legend
‎04-30-2015 02:00 PM

This is true.  It's called Share Name ID.  It will only show your chosen name to other Verizon users though.

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