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Samsung SCH-u370

Member

I recently bought this phone from Costco and I am trying to get some information about the phone.  I went on to the Verizon website and they don't show any information on this phone.

Does Costco have different numbers for their phones from Verizon?

 

Wanted to download a manual on the phone.

 

Any help would be appreciated.

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Re: Samsung SCH-u370

Verizon Employee

Hello, 

 

Costco is the only retailer that sold the Samsung u370. I went to their website and could not find a manual. However, this device is very very similar to the the Samsung Reality. If you are looking to get the details of this device, you could print a manual for the Samsung Reality from our website here .

 

You are also able to obtain a manual from Samsung here . If you would like to have Samsung send you a manual, you can call them at 888-987-4357.

 

Below is a link so you can compare the Reality to the u370 by clicking on the link. You will see that they are pretty close, almost identical handsets.

 

http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productid/4089

 

I hope this information is helpful and addresses your concerns. Have a great day!

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Re: Samsung SCH-u370

Sr. Member

There is a discussion on that phone else where on the site,  seems to be a costco exclusive.  If there was no manual in the box I would go back to costco and ask for one.  Did you check the samsung site as they have manuals on there for all their phones but since this is through costco that phone may not be listed on the samsung site.    Mary

 

http://community.vzw.com/t5/Feature-Phone-Discussions/Samsung-Reality-vs-Samsung-u370/td-p/467684

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Re: Samsung SCH-u370

Verizon Employee

Hello, 

 

Costco is the only retailer that sold the Samsung u370. I went to their website and could not find a manual. However, this device is very very similar to the the Samsung Reality. If you are looking to get the details of this device, you could print a manual for the Samsung Reality from our website here .

 

You are also able to obtain a manual from Samsung here . If you would like to have Samsung send you a manual, you can call them at 888-987-4357.

 

Below is a link so you can compare the Reality to the u370 by clicking on the link. You will see that they are pretty close, almost identical handsets.

 

http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productid/4089

 

I hope this information is helpful and addresses your concerns. Have a great day!

View solution in original post

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Re: Samsung SCH-u370

Member

Christina,

 

Thanks for posting the link to the Reality manual.  The one thing I can't find the answer to is how to transfer pictures from my SCH-u370 to my computer.  I don't think I need to have the data plan to do this as my previous phone uploaded pictures just fine...with no data plan.  Any ideas? (I'm not the most savvy cell phone user, beyond calls and texting)!  Thank you.

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Re: Samsung SCH-u370

Sr. Member

If the phone has a memory card slot I would just do it that way.  Have the photos save to the card then just pop the card in the computer memory card reader and up they will pop and save to computer.    If no slot for memory card then you can just email them as texting picture message one by one to your email address.   Just input your email address in the to filed of the text.   If you have a texting plan it's coverd under that and if no texting plan then you would pay per picture text.   Mary

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Re: Samsung SCH-u370

Verizon Employee

Hello kramergirl-

 

Saving pictures from your phone to your computer would be a great idea!

If you don't have a memory card in the phone to store your pictures on, you can also utilize V Cast Media Manager

 

The V CAST Media Manager service is designed to help you,  the customer protect, manage, play and share your media (pictures, videos, music and documents) from virtually anywhere. The service includes an online storage account, mobile app, desktop app, and web app.

 

Install the desktop application version on your PC.

I don't believe you should have a problem doing this since the Samsung U360 (sold exclusively at a 3rd party store) is essentially the same product as the Samsung Reality sold through Verizon.

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Re: Samsung SCH-u370

Member

Actually I was JUST looking at this phone yesterday for my daughter and it worried me that I couldn't find it on Verizon's website so I have not purchased it yet but we were at BestBuy so it's not just Costco.

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Re: Samsung SCH-u370

Sr. Member

LadyPathos wrote:

Actually I was JUST looking at this phone yesterday for my daughter and it worried me that I couldn't find it on Verizon's website so I have not purchased it yet but we were at BestBuy so it's not just Costco.


 

I think initially it was available at just Costco. But gradually other stores started selling it including Target and Frys Electronics.

 

While other stores may have a lower price on the u370, what may be handy for some customers is the 90day policy that Costco's cellphone store has whereby you can get the phone replaced with a new identical model for any defect during the 90 days following the purchase date.

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Re: Samsung SCH-u370

Member

I've had this phone for a few months and it has by far the worst battery life on any phone I've owned.  I do some texting and very little voice and it burns through a full charge very fast. 

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Re: Samsung SCH-u370

Member

Asurion has been offering the U370 since early this year.  Asurion has it listed as a Samsung Reality, but box says SCHU370XKV. 

 

I have one, works great.  Battery in mine last for a couple days, but I don't use the internet on it.

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