Ringer and notification volumes keep turning themselves off and phone freezing after last update

Zero43None
Member

Every since the last update, my Kyocera duraforce Pro 2 ringer and notification volumes keep turning themselves off at random times during the day, and my home screen keeps freezing. 

I am a high-voltage lineman and have missed numerous call-outs because of this and have been disciplinedI am a high-voltage lineman.

I have tried soft resetting it to no avail. 

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Re: Ringer and notification volumes keep turning themselves off and phone freezing after last update

Community Manager
Community Manager

Zero43None, we understand how important it is to have a working device. Is there any damage made to the device?

LauraL_VZW

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