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Problem with placing calls with Samsung phone

Member

My Samsung phone will ring and place a call, but I cannot hear anything when the person answers my call or I answer a call.

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Re: Problem with placing calls with Samsung phone

Customer Support

Jklb,

We'll get you communicating with your phone again! Does the same thing happen when you're on speakerphone? Which Samsung phone do you have?

SarahO_VZW
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