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My samsung 3 gusto receiving long text messages is garbage. I can't read it at all

jk167
Member

I have a Samsung Gusto 3.  When I receive a long text message, I can't read it because it has numbers, symbols, garbage.  Please help.

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Re: My samsung 3 gusto receiving long text messages is garbage. I can't read it at all

deloused
Sr. Member

Is the phone connecting ok to the 3G data network?

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Re: My samsung 3 gusto receiving long text messages is garbage. I can't read it at all

jk167
Member

yes it is connecting fine

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Re: My samsung 3 gusto receiving long text messages is garbage. I can't read it at all

Community Manager
Community Manager

Understanding the text message content is essential, jk167 and we’d like to clear up any confusion.

Are you unable to read a specific text message from a contact or does this happen on multiple messages? Can you please clarify what you mean by “garbage” that is located in the text messages?

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: My samsung 3 gusto receiving long text messages is garbage. I can't read it at all

TheShadow1
Member

I asked the sender of a similarly garbled message I got and discovered that they had used a few emojis in their text to me. That garbles the entire message since this phone is not able to decipher emojis.

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