An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
phone999996
Newbie
‎02-24-2011 11:44 PM

 

phone999996 wrote:

okay now i want to get a new phone and it is either the LG Cosmos Touch, Lg Octane or Lg enV Touch.... What one should i get? i have bin reading so many bad things about the enV Touch but if you get the software update is it all good from there? I really love the enV Touch though............  Little Help? Please & Thank You!

Also, I need to know soon soi can order it online today and hopefully get it saturday... Thanks A bunch!

 

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
Faith91882
Newbie
‎04-06-2011 11:48 PM

I know it's probably too late, but I hope you didn't order the enV Touch---it's the 2nd worst phone I've had (the other one was another LG phone that snapped in half when I held it in a normal way).

 

Hopefully, you found something you are happy with :smileyhappy:

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
babyadams
Newbie
‎04-25-2011 05:43 PM

I brought my EnV Touch when it first came out. I was all excited and it worked well for a while. Then one day I turned on my phone and was texting and it turns off on me. I just restarted the phone and thought no more of it. Recently I have been having problems daily with the phone going white and turning off. I also been having problems with the speaker. So if you are having the same problems get rid of the phone if you can. It's my upgrade but can't afford the data plan that all Verizon phones need. So I may be stuck! But get out if you can!

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
RoyB_VZW
Specialist - Level 1
‎04-29-2011 04:46 PM

babyadams, have you had opportunity to replace your enV Touch? If you are interested in doing so, please PM me with your account information and a contact number, and I will be happy to reach out to you. 

 

Thanks, 

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
Nymesis717
Newbie
‎05-29-2011 04:13 AM
 
 
philliphanson, Yes, I comopletely understand your frustration, as I am having the exact same issues with mine that yout have had with yours. Thanks for letting me know I am not the only one.
0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
pnutbttrlvr
Newbie
‎06-03-2011 02:27 AM

I've had my enV touch for almost a year now, and I've determined that this phone is a piece of crap. You can't give a teenager a phone that's this sensitive to EVERYTHING, no matter what it is, heat, touch screen sensitivity, random shut offs, charging problems, and a severe inability to stay synced to my PC, and expect it to last two full years, no problems. Granted, I do have insurance on it, but I refuse to pay $100 to get a new piece of crap, just to have it do the same behaviors shortly after I get it.

 

Being a 16 year old girl, my cell phone is my lifeline to my friends, family, and work. This phone randomly shuts off, and I miss calls/texts from my boss, and get into trouble, or the charge life can't make it 10 hours, and now, the stupid thing ONLY works FROM THE INSIDE, and ONLY WHEN IT'S ON THE CHARGER.

 

I paid a lot of money for this phone, and I really want an upgrade to something new. All I've ever had are LG phones, and they've all sucked. Problem after problem, and it's getting to the point of absolutely ridiculousness. Not only are 80% of the employees at my local Verizon store rude, they never have the phone anyone is looking for in stock, and they take yours and leave you phoneless for a week, while they snail mail you the one you ordered. This is really enough to make me want to switch to AT&T. Their users don't have this many problems.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
Ootarion
Newbie
‎06-21-2011 03:32 AM
I feel for everyone here, I really love my phone but for no reason at all, it just wont save what i set it to, the touch screen sounds keep reverting to default, the Internal and External pictures keep reverting to default, I cant understand why its doing this and its just so annoying, could anyone give me any pointers please? Oh and it shuts down every now and then to EVEN while being charged, which makes no sense at all either.
0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
DontRegister
Contributor - Level 2
‎06-23-2011 05:38 AM

2 yrs NO major issues............ said that its not being made anymore

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
derbyguy
Enthusiast - Level 3
‎06-23-2011 07:24 PM

When I had my EnV Touch I had the same problem.  You're more than likely running an old version of the software (V7 or so can't remember exactly) which does not correctly save your settings in the right locations so you lose your wallpaper settings, ringer settings, etc.  What you'll have to do is take it in to a Verizon Corporate Store and have them do a software update for you.  The newest version of software is VX11KV11 I believe.  To check what version you have go to:  Settings & Tools>Phone Info>Softwware/Hardware Version and it will have your current version listed there.  Depending on what version you have it may be possible to do an over-the-air (OTA) update, but that wasn't the case for me as the download was too large for over the air.

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: LG env Touch has too many problems
DontRegister
Contributor - Level 2
‎06-29-2011 07:56 AM
derbyguy wrote:

When I had my EnV Touch I had the same problem.  You're more than likely running an old version of the software (V7 or so can't remember exactly) which does not correctly save your settings in the right locations so you lose your wallpaper settings, ringer settings, etc.  What you'll have to do is take it in to a Verizon Corporate Store and have them do a software update for you.  The newest version of software is VX11KV11 I believe.  To check what version you have go to:  Settings & Tools>Phone Info>Softwware/Hardware Version and it will have your current version listed there.  Depending on what version you have it may be possible to do an over-the-air (OTA) update, but that wasn't the case for me as the download was too large for over the air.


version 11 is the WORST... go no higher than 9. I went to 11 and had nothing but problem (they gave me a replacement with V9 and I gladly accepted it

0 Likes
Reply