My phone is about 1 1/2 years old and recently it stopped working after being on for about 3 minutes and goes to an all white screen.
Charged it with the original charger; no fix
removed and reinserted the battery; no fix
swapped batteries with my wife's identical phone; no fix (and my wife's phone works fine on my battery)
thoughts anyone?
SIKSIKAUA, we want you to have a working phone. We are here to help. Is their any physical damage on your phone?
RalphT_VZW
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