LG Extravert earpiece/speakerphone not working

tobye72
Member

The earpiece on my LG Extravert just stopped working. As far as I know nothing triggered it. When I call someone now I cant hear anything that they are saying. What's worse is that my phone won't allow me to switch to speaker phone. And the worst thing of all is that the microphone is also broken.

So I have no way of using my phone as a phone.

Please help, any suggestion would be appreciated.

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Re: LG Extravert earpiece/speakerphone not working

Community Manager
Community Manager

Lets make your phone a phone again, tobye72! You've dealt with some inconvenient mishaps. Please send me (AdamE_VZW) a direct message so I can better assist you with your phone.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Re: LG Extravert earpiece/speakerphone not working

tobye72
Member

Thank you Adam, but once again my phone decided to be weird and is now once again working without a flaw. Thanks fro the offer though.

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Re: LG Extravert earpiece/speakerphone not working

packernut34
Member

I am having the same trouble with my son's pohone. Can't hear through earpiece or speaker. Mic not working. No apparent reason

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Re: LG Extravert earpiece/speakerphone not working

tobye72
Member

For me at least it just randomly started to work again about a week and a half afterwords. I don't know if the same will hold true in your case. A Verizon store may be able to help. If not just call LG or Verizon and see what they recommend.

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Re: LG Extravert earpiece/speakerphone not working

dclaps
Member

same thing just happened to me. earpiece not working. speaker button doesn't work either.

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Re: LG Extravert earpiece/speakerphone not working

mcbrsj
Member

Same thing has happened to TWO of ours in the last three weeks.  Took to store....they just try to get me to buy smartphones :-(  

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Re: LG Extravert earpiece/speakerphone not working

sanders76
Member

This is the 3rd time this has happened to my son's phone out of nowhere.  I'm not sure if it is still in warranty?  We want to get a smart phone for him but not until his birthday in November.

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Re: LG Extravert earpiece/speakerphone not working

Community Manager
Community Manager

Oh wow! Have you tried removing the battery from the phone and placing a call again? Is there any physical or liquid damage to his phone?


MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: LG Extravert earpiece/speakerphone not working

sanders76
Member

We tried everything. Even inserting headphones and taking them out. ( it

worked one time before) it didn't work this time. Any way we went to

verizon store and it was 1 month past warranty expiration so we activated

an old motorola droid 1 for him to use. It is just frustrating because in

the last year and a half he had 8 of those phones and 6 all had the

earpiece speaker issue. The other 2 were broken from being dropped but I'm

sure after a month or 2 the earpiece issue would have shown up.

On Sep 26, 2013 10:43 AM, "Verizon Wireless Customer Support" <

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