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LG Cosmos phone can not send/receive texts that are typed

Member

Hi,

My family  has 3 of the LG Cosmos phones and we cannot word text either the phones do not receive them even though our phones says we sent them.  They even sometimes do not go through to our other phone which is an iphone.

We have reset, we have cleared memory, we have tried everything.

Funny thing is we can send picture texts without a problem and we can send the voice text messages and they all go through.  They don't miss one.  However, if we type the text message (as in normal text) only maybe 1 in every 8 goes through. This has been happening for 2 days now.  Any suggestions? It does not matter if we are out or at home.

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Re: LG Cosmos phone can not send/receive texts that are typed

Community Manager
Community Manager

Hi mewith3,

I know how important it is for your text messages to be received. We want to get to the bottom of this situation to get your messages to be delivered. Other than the messages being typed out, have you noticed any other similarities? Do you have any message signatures set? When the messages aren't delivered, are they going to other Verizon users or all providers? To those Verizon users, are the messages on your phone showing delivered? Please provide us a few more details so we can check what may causing the trouble.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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