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Feature phone data upgrade

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I currently have a Samsung Rogue with unlimited data.  I am up for an upgrade and was wondering if i could keep unlimited data with a smartphone?  I don't like any of their basic phones, and don't want to pay more to get less on one of the tiered data plans.

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Re: Feature phone data upgrade

Expert

llamatime wrote: "I currently have a Samsung Rogue with unlimited data. I am up for an upgrade and was wondering if i could keep unlimited data with a smartphone? I don't like any of their basic phones, and don't want to pay more to get less on one of the tiered data plans."

The unlimited data plan for basic phones is coded differently in the Verizon Wireless system from the smartphone unlimited data plan. When you upgrade from a basic/feature phone to a smartphone, you must select a data plan from the currently available options. Which at this time is the tiered data plans.

If you were upgrading from one smartphone (3G or 4G) to another smartphone (3G or 4G), you would be grandfathered into the unlimited data plan. It is similar if you upgraded from one basic phone to another basic phone.

They are currently running a limited time offer for a double the data deal when you purchase a new 4G LTE smartphone. You get 4 GB for $30 instead of 2 GB plan on 3G only smartphones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Feature phone data upgrade

Expert

llamatime wrote: "I currently have a Samsung Rogue with unlimited data. I am up for an upgrade and was wondering if i could keep unlimited data with a smartphone? I don't like any of their basic phones, and don't want to pay more to get less on one of the tiered data plans."

The unlimited data plan for basic phones is coded differently in the Verizon Wireless system from the smartphone unlimited data plan. When you upgrade from a basic/feature phone to a smartphone, you must select a data plan from the currently available options. Which at this time is the tiered data plans.

If you were upgrading from one smartphone (3G or 4G) to another smartphone (3G or 4G), you would be grandfathered into the unlimited data plan. It is similar if you upgraded from one basic phone to another basic phone.

They are currently running a limited time offer for a double the data deal when you purchase a new 4G LTE smartphone. You get 4 GB for $30 instead of 2 GB plan on 3G only smartphones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Feature phone data upgrade

Member

So bottom line if I want to upgrade, I have to pay more to get less.

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Re: Feature phone data upgrade

Expert

How much data do you think you are going to use?

Some users with the unlimited data plan actually use less than 2 GB per month.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Feature phone data upgrade

Member

According to the Verizon Data Calculator I would be at about four and a half Gigs.  Even if I wouldn't use more than 2 Gigs I still don't want to have to worry about having a limit.

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Re: Feature phone data upgrade

Member

I am in the same boat as you.  I too have a Samsung Rogue, when I purchased the phone, it was considered a smartphone, now it is a feature phone.  I wasn't eligible for an upgrade in July when the new tiered plans were introduced, and never envisioned that the upgrade to a SM would be an ordeal when I became eligible for an upgrade.  Now,  I am ready to upgrade, I went to my local Verizon store, where they reviewed my plan.  The rep was said that because of my current unlimited plan is $19.99, it would only be an additional $10/month to go to the 2G tiered plan.  She also said that if I call customer service, they may let me upgrade early, I am within 20 days of my upgrade. 

So, I called customer service.  They said that my plan is no longer offered, and that the unlimited part of the plan is included, so if I were to upgrade, I would be charged the full rate, no matter which tiered data plan I selected.  This is bad news.  I can't "unbundle" my old unlimited data plan and upgrade to a smartphone with a tiered data plan, In my mind I would be paying for two types of data plan.  I have the Nationwide Connect Share 1400 with 4 lines.

The difference between what the local VW rep tells me and what the customer service rep tells me is unacceptable. 

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Re: Feature phone data upgrade

Sr. Member

vwugh1 wrote:

I am in the same boat as you.  I too have a Samsung Rogue, when I purchased the phone, it was considered a smartphone, now it is a feature phone.

The Rogue has always been considered a non-smartphone. When it was launched, Verizon simultaneously launched a new classification of non-smartphones phones called "Enhanced Multimedia Phones" which came to include the Samsung Reality, the Samsung Alias 2, the LG env3, and the LG enV Touch. There were about one or two other phones that were initially included in this classification that were later withdrawn from it after sales were too adversely affected.

At these two links, scroll down the page to view the Verizon documents detailing this

http://www.phonearena.com/news/Verizon-pushing-out-new-data-plans-for-Enhanced-Multimedia-Phones_id6...

http://www.phonearena.com/news/More-information-about-Verizons-new-Enhanced-Multimedia-Phone-Data-Pl...

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Re: Feature phone data upgrade

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vwugh1 wrote:

  I have the Nationwide Connect Share 1400 with 4 lines.

That plan is no longer available.  Upgrading any of the 4 lines to a smartphone will mean changing to the newer plan(s).  Though they may be able to keep three of the lines on the Connect (which, I believe is $10 per line additional), dropping connect on the smartphone line and adding the $30 tiered data to that line.

What may happen is the $10 Connect per line that you currently are paying will go away, but the $10 data plan for those lines will be added (75 MB - for basic phones) and you will pay $30 for the added smartphone.

How much data does each of the remaining lines actually use?

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Re: Feature phone data upgrade

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Actually the line I want to upgrade to a smartphone is a $19.99/line.  Currently, I am not using much data, under 75 MB.  I would assume my usage would increase with a smartphone, as I had planned to sync with my work email, etc.

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Re: Feature phone data upgrade

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Which smartphone do you intend to add?  In any case, the $19.99 will not work with a smartphone, as that is the Connect plan fee, $9.99 for the line, $10 for data/connect.  What's likely to happen is the other lines will keep the $10 data add on  for basic phones and get 75 MB, and the smartphone line will get $30 / 2 GB data plan.  Your bottom line will increase by $20.

If it's a BlackBerry, you'll be fine with 2 GB.  My daughter uses 1 GB or less on her iPhone. 

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