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Can I transfer text messages I've saved from my old phone to my new one?
anne46307
Enthusiast - Level 1
‎03-30-2014 08:10 AM

I have a basic phone, Samsung Intensity II and am getting a LG Cosmos 3.  I have text messages I would like to save or transfer to my new phone.  Is this possible?

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Re: Can I save or transfer text messages I've saved from my old phone to my new one?
vzw_customer_support
Customer Service Rep
‎04-01-2014 08:27 AM

@anne46307,

I can understand the importance of keeping your text messages safe! Unfortunately, the Intensity 2 does not have the option to backup the text messages. You can use Backup Assistant to back up only the contacts http://vz.to/QCuWpY.

JohnB_VZW

Follow us on Twitter @VZWSupport 

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Re: Can I save or transfer text messages I've saved from my old phone to my new one?
vzw_customer_support
Customer Service Rep
‎04-01-2014 08:27 AM

@anne46307,

I can understand the importance of keeping your text messages safe! Unfortunately, the Intensity 2 does not have the option to backup the text messages. You can use Backup Assistant to back up only the contacts http://vz.to/QCuWpY.

JohnB_VZW

Follow us on Twitter @VZWSupport 

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Re: Can I save or transfer text messages I've saved from my old phone to my new one?
acraftylady
Specialist - Level 2
‎04-02-2014 06:17 PM

Send the texts to your email address. Then after you get the new phone activated send them from your email back to your phone as text using your10digitnumber for the email address. Mary