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Backup Assistant Missed Half My Contacts
SenatorSpam
Newbie
‎05-17-2014 11:23 AM

I don't have any of the new numbers I got this year.  WTF.

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Re: Backup Assistant Missed Half My Contacts
sleepycap2
Contributor - Level 1
‎05-17-2014 03:09 PM

The new contacts maybe could be retrieved from your online account or since last time you sync with the computer or cloud storage. Maybe some contacts could at the least be found from the phone record or last dialed numbers... not sure how the half would be missing...

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Re: Backup Assistant Missed Half My Contacts
Ann154
Community Leader
Community Leader
‎05-17-2014 02:36 PM

Is this on a smartphone or a basic phone? Are the contacts associated with email address (Gmail?) and synced with the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Backup Assistant Missed Half My Contacts
sleepycap2
Contributor - Level 1
‎05-17-2014 03:09 PM

The new contacts maybe could be retrieved from your online account or since last time you sync with the computer or cloud storage. Maybe some contacts could at the least be found from the phone record or last dialed numbers... not sure how the half would be missing...

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Re: Backup Assistant Missed Half My Contacts
acraftylady
Specialist - Level 2
‎05-17-2014 04:17 PM

I have a smart phone and every time I add new contacts I do a back up to make sure they are saved using my phones back up feature. Mary

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