WENMIC26, thank you for the additional detail. You can find instructions on how to set up and connect to your iPhone's mobile hotspot here: https://www.verizonwireless.com/support/knowledge-base-207175/. I also want to ensure we give you the correct steps for changing the password on your Jetpack. What make/model Jetpack do you have?
TracyB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Hello,
The link in this email ends up at an error page. Try again?
My jet pack model number is MH529ILVW
When it does connect to a device (phone or iPad) it is slow and intermittent. Occasionally when it’s trying to connect it says “no internet connection.” Its trying, but not connecting.
THANKS,
WENMIC26
Sent from my iPad
We apologize about the previous link you received. Please try closing out and clicking the link again. https://www.verizonwireless.com/support/knowledge-base-207175/ Also, I'm curious because we recently asked this question, but didn't get an answer. What happens when you attempt to connect alternate devices to the jet pack?
JoelD_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It will not connect either of my apple devices
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