I just realized my phone is no longer making or receiving calls. Calls to me go straight to VM. When I try to make calls, it just sits there and then changes to no service. I have been getting lots of no service in the top corner the last couple weeks. And I have not changed the area I normally am in and should be getting service. I have checked for updates, hard started my phone reset the network settings, taking my sim card out and reinserted it. I have no problem receiving texts and imessages nor using any apps or the internet. Just cant make or receive calls. I also noticed the little bubbles that usually turn black in the upper left corner when I have amazing service are always clear now. Never changing no matter where I am. Help!
meritheresher52, ensuring you have the ability to make calls is a must. Help is here. Let's work together to find you resolution as this has been going on far too long. When you attempt to make a call, what do you experience? Any announcement messages? What is your zip code? Was this device recently added to your account? If so, how was it added? Also, I see you stated there are no issues with iMessage and data. Are you on Wi-Fi when this works? If so, what do you experience with Wi-Fi off?
NatashaA_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
it just shows calling, but nothing happens then shows no service up in the upper left hand corner (it will switch from service to no service when I try to make a call, but does not terminate the call). It has been going into no service like that quite often since this problem started, but I have service normally in those areas. I work in zip code 95814 and live in zip code 95682. The issue is consistent at both zips and any where I go. My phone has been on my account for at least 3 years. I am not on wifi to use those. I rarely use my wifi since I have an unlimited plan