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iTunes doesn't recognize iPhone 8 Plus

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Brand new iPhone 8 Plus not "seen" by iTunes.  Software updated on both, drivers up to date.

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Re: iTunes doesn't recognize iPhone 8 Plus

Community Manager
Community Manager

NANWHI72

 

Oh no, I am sorry to hear about the issues you are having with your phone/iTunes account. I live on my phone so I understand the importance of being able to utilize the features available. Here is a link from Apple with instructions on what to do in situations like this https://support.apple.com/en-us/HT204095. If the issue persists, contact Apple support using the link provided at the bottom of the page.

 

EdwardL_VZW

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If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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