iPhone 5c Screen cracked

[Sierra14]

I recently bought a new iPhone 5c and I had accidently dropped it on the floor without a proper case on and the whole screen shattered. I have Diamond Wireless Protection, but I'm not sure if they will replace my phone. The phone works perfectly it just has cosmetic damage. I have only had this phone for about 20 days. Will they replace it?

[vzw_customer_support · Accepted solution]

Sierra14,

Oh no, sorry to hear about your phone having a cracked screen. I am happy to hear your phone is protected by insurance. As long as the phone is insured, you can definitely process a claim to get your phone replaced.

KarenC_VZW
Follow us on Twitter @VZWSupport

[#3]

http://diamond-wireless.com/diamond-wireless-protection-program

Seems it is covered with a $50 deductible.

Good Luck