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hotspot

KINGSEARFOSS
Member

Does using my hotspot add cost to my bill

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Re: hotspot

Ann154
Expert

Some plans have the mobile hotspot feature included and others don't. Which plan do you have?

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Re: hotspot

vzw_customer_support
Customer Support

A mobile hot spot does have a charge for some account types, but most have it included, free of charge. If it would cost to use on your account, you wouldn't be able to use it until you had the feature added to your line. What plan do you have?

 

NoahS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: hotspot

sprmankalel
Leader

If you don't have a plan that includes the hot spot feature it won't work and will therefore require you to either change to a plan that includes it or to pay extra for the feature.

Re: hotspot

sarajenkins86
Member

The $80 plan

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Re: hotspot

Ann154
Expert

sarajenkins86 wrote:

The $80 plan

That is not helpful information. Although you could be referring to the PREPAID unlimited plan that costs $80 per month. If this is the case then, you do not have the mobile hotspot feature included in the plan. You have to switch to one of the tiered prepaid monthly plans that does have the mobile hotspot feature included or switch to a postpaid account and plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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