What a great question! We'll be happy to help answer it for you. We have a great new program called Verizon Messages. It's an app you download on your phone and it'll give you access to your messages via the My Verizon website. Please know that it will not be able to detect iMessages as those are not texts and are sent using data. You can read all about Verizon Messages here-> http://vz.to/1AlSaSo
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If you are switching to a different phone, use iCloud. Just sign in on the new device and your messages should be there intact. If you're wanting to transfer them to a computer to save, there is a way to do that. I just don't recall how. Go to an iPhone forum and ask about that. One like iMore.com.
Dallas, you will have to either get her on the verizon messages app and log into her line on vtext.com, or if she has an iphone log into her apple id on a mac computer, or just get a hold of her phone. You can't check it on the verizon website, only the times and dates and the number texted, not the contents of the text.
It might help though to see if there is a number you don't recognize that she texts all the times or really late at night.
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iCloud does not save texts. It backs up what is currently on the phone. If you delete a message, then do a Back up to iCloud, then that message is no longer backed up. There's a difference in Saved and a back up.