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cross calls and texts

Becky23
Member

I upgraded to an iphone 5s from a  4s.  I reset the 4s and gave to my grandson.  He has not activiated the 4s yet and is receiving my phone calls and text messages.  How do I stop this?  Thanks


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Re: cross calls and texts

Community Manager
Community Manager
We appreciate the question, Becky23. Did you happen to delete the Apple ID information from the 4S? http://bit.ly/1rlzjTn


TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: cross calls and texts

Community Manager
Community Manager
We appreciate the question, Becky23. Did you happen to delete the Apple ID information from the 4S? http://bit.ly/1rlzjTn


TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: cross calls and texts

Becky23
Member

Thanks!

Sent from my iPad

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Re: cross calls and texts

Community Manager
Community Manager
You're welcome, Becky23! Please let us know if you have any unresolved concerns we can assist with. Have a great night.

TrevorC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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