can't access 4G LTE
ktgrace317
Newbie

I upgraded to the Iphone 6 from a 4S.  Set up and restore worked fine.  However, when I am not on wifi, the phone reads 3G.  How do I access the 4G LTE?

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Re: Where's the 4G LTE?
dburne
Contributor - Level 2

Make sure you have LTE enable for data in the settings.

Also, in some remote areas, they might not have LTE. My wife works in a small, and I mean very small town ( little community actually), and there hers shows 3G instead of LTE - everyone else so far, she gets LTE as do I ( when not on wifi).

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Re: Where's the 4G LTE?
dburne
Contributor - Level 2

Make sure you have LTE enable for data in the settings.

Also, in some remote areas, they might not have LTE. My wife works in a small, and I mean very small town ( little community actually), and there hers shows 3G instead of LTE - everyone else so far, she gets LTE as do I ( when not on wifi).

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Re: Where's the 4G LTE?
vzw_customer_support
Customer Service Rep

Congratulations on your new iPhone 6! I can't wait to get mine, in a few weeks. But enough about me. Let's get your phone working on 4g LTE. WIll you try these steps?

Settings-cellular-Enable LTE
Make sure it shows as "Green" then its on.
At the same time make sure cellular data is showing "Green"

VanetrisC_VZW

Follow us on Twitter @VZWSupport

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