Why don't I have 3g or wifi connection on my iPhone 5?

deblud
Member

I do not have any service.  I cannot connect through 3g or wireless.  My phone only shows "searching".  I have reset the network settings.  Any suggestions?

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Re: I have no 3g or wifi connection on my apple 5. I have reset the network setting with no results

deblud
Member

Thanks but I had to go in to a verizon store. Receiving a new phone

tomorrow.

On Tue, Dec 2, 2014 at 1:31 PM, Verizon Wireless Customer Support <

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Re: I have no 3g or wifi connection on my apple 5.  I have reset the network setting with no results

Community Manager
Community Manager

Hi deblud!

I apologize for the inconvenience, let's look into this! What is your current zip code? When did the problem begin?

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: I have no 3g or wifi connection on my apple 5. I have reset the network setting with no results

deblud
Member

Thanks but I had to go in to a verizon store. Receiving a new phone

tomorrow.

On Tue, Dec 2, 2014 at 1:31 PM, Verizon Wireless Customer Support <

View solution in original post