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Verizon Apple Music subscription tied to old Apple ID, how do I change it?
Justin22
Enthusiast - Level 1
‎11-10-2019 10:51 AM

when I initially signed up for the service everything worked great. But since then i changed my main icloud account and canceled the subscription. I tried to activated it again and noticed the service was still tied to my old apple ID. is there any way to fix this issue?

19 people had this problem.
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Re: Verizon Apple Music subscription tied to old Apple ID, how do I change it?
vzw_customer_support
Customer Service Rep
‎11-12-2019 11:03 AM

This is a great offer, and we want you to be able to take advantage of it Justin22. I apologize for any inconvenience. Here is a link that should give you all the details that you will need to fix this: https://www.verizonwireless.com/support/apple-music-faqs/ Please see number 7. Does this help? RosanneM_VZW

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Re: Verizon Apple Music subscription tied to old Apple ID, how do I change it?
marge8
Enthusiast - Level 1
‎12-27-2020 05:18 PM

This is what Im trying to fix. No one at Verizon can help. Apple says its a Verizon issue. 

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Re: Verizon Apple Music subscription tied to old Apple ID, how do I change it?
KH-OrnEsh
Moderator Emeritus
‎12-27-2020 07:13 PM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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