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VZW Call Filter supposed to be free as of March 2019

mijojo19
Member

Hello, Verizon Wireless customers! 

 

This is my first post, but more importantly, I was under the impression that Verizon Wireless was supposed to offer their "Call Filter" program/app for free in March 2019.  I am still being billed for this and it hasn't really stopped the constant influx of ROBOCALLS from my area code and first 3 digit prefix and other numbers.

 

Anybody have some insight they'd share with me and any other persons being barated and bombarded with these robocalling scam artists?

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Re: VZW Call Filter supposed to be free as of March 2019

dexman
Sr. Member

I average a few bogus calls a week to my mobile phone. There isn't a whole lot that can be done as the scammers frequently change the numbers that they spoof. I just add the numbers to my phone's "Block List"...more like the "Do Not Disturb List". Older versions of Android OS (Lollipop perhaps?) used to allow users to "block" single telephone numbers, entire exchanges and even entire area codes. That ability was taken away in subsequent OS releases.

 

I, honestly, receive more junk calls on my landline as opposed to my mobile line. I installed an Avaya Partner ACS at home and let the auto attendant filter the good calls from the bad.

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Re: VZW Call Filter supposed to be free as of March 2019

Community Manager
Community Manager

Robocalls are fast becoming everyone’s nemesis, mijojo19, so we truly understand the value in developing ways to prevent them. You’re already taking advantage of the Call Filter app, which is a paid app. As you point out, we will soon be offering the robocall blocking feature at no cost. The Call Filter app has many other benefits, so the app itself will remain a monthly subscription. Please continue to be on the lookout for the free robocall block feature. I’m also passing your feedback along to our leadership team.

 

In the meantime, dexman offered a great suggestion to add numbers to your phone’s “block list.” While it won’t eliminate the calls, I can also confirm that the call volume drops significantly using dexman’s suggestion of blocking numbers within your phone’s settings.

 

GeorgeS_VZW

 

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