The wrong phone model is listed with my MEID. How can I fix this so I can upgrade?
appstatekate
Newbie

The registration online says I have a black iPhone 5, but the phone is actually a silver iPhone 5s (which I can trade in).  The MEID is correct but phone is not. How on earth do I fix this?

Labels (1)
0 Likes
Re: The wrong phone model is listed with my MEID. How can I fix this so I can upgrade?
SuzyQ
Community Leader
Community Leader

Call customer service to see if they can straighten it out for you.

0 Likes