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Text message notification missing

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My granddaughter has an iPhone (iPhone 4).  She is not receiving any notice of an incoming text message although she is receiving the messages fine.. There is no badge by the text message icon showing the number of unread messages or any other indication of aa unread message being present.  Under Settings/Notification Center/Messages the Badge App icon is turned on.  In Settings/Messages all options are also turned on.  What is she doing wrong?  Help Please.  Needless to say she both sending and receiving messages okay.

Thanks... Bob

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Re: Text message notification missing

Community Manager
Community Manager
Agunats that is very strange! Did you happen to notice if these are messages from other iPhones (iMessages) or from other device types (texts)? You seem pretty familiar with the phone. Can you let me know if you have done a soft reset http://spr.ly/6-15Njlx or reset the network settings http://spr.ly/6-16NjlI ?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Text message notification missing

Community Manager
Community Manager
Agunats that is very strange! Did you happen to notice if these are messages from other iPhones (iMessages) or from other device types (texts)? You seem pretty familiar with the phone. Can you let me know if you have done a soft reset http://spr.ly/6-15Njlx or reset the network settings http://spr.ly/6-16NjlI ?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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