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Switched from Sprint to Verizon before the end of my Sprint contract. Texts and voicemails still going to Sprint phone and Verizon phone not receiving calls. Help!
Katsellsla
Enthusiast - Level 1
‎01-06-2015 04:02 PM

My new iPhone 6 is not receiving calls, texts, or voicemails.  All still going to my Sprint iPhone 5S.  Help!

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Re: Switched from Sprint to Verizon before the end of my Sprint contract. Texts and voicemails still going to Sprint phone and Verizon phone not receiving calls. Help!
Tidbits
Legend
‎01-06-2015 04:07 PM

Did you just port your number over? If so it'll be that way for a time until the port over is complete.

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Re: Switched from Sprint to Verizon before the end of my Sprint contract. Texts and voicemails still going to Sprint phone and Verizon phone not receiving calls. Help!
Katsellsla
Enthusiast - Level 1
‎01-11-2015 05:22 AM

Actually, ported it over about 6 days ago.  Should it take this long?

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Re: Switched from Sprint to Verizon before the end of my Sprint contract. Texts and voicemails still going to Sprint phone and Verizon phone not receiving calls. Help!
nicholasbranson
Specialist - Level 1
‎01-11-2015 06:18 AM

Check the status of your port on this site:

Transfer Your Phone Number - Switch to Verizon Wireless

Sounds as though there may have been an issue, perhaps with the Sprint account number given on the original port request. In any case, this site will let you know what is up.