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Received replacement phone in the mail. Transfer content
Matman1
Newbie
‎03-23-2018 05:27 AM

How can I be sure my phone is backed up and where do I begin? I need to transfer all my content to the new phone and erase the

old phone and send it back in. Where do I begin? How can I check if my old phone is backed up?

Thanks in advance for assistance,

Matman

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Re: Received replacement phone in the mail. Transfer content
vzw_customer_support
Customer Service Rep
‎03-25-2018 06:00 AM

We understand how important it is to be able to keep your personal data when you get a new device. On Apple phones, the two most common ways to Transfer your content between devices are to use iCloud, or iTunes. You can view more information on transferring your content using iCloud and iTunes by visiting Apple's support page: https://support.apple.com/en-us/HT203977. Verizon Wireless also has an online Transfer tool that will provide you a step-by-step guide on transferring your data between devices which you can visit by following this link: https://www.verizonwireless.com/support/transfer-contacts-and-media/.

 

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