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Phone not always ringing on incoming calls
Mspete1
Newbie
‎06-25-2015 07:35 AM

What can I do when at least half the time I get an incoming call, my phone goes immediately to voicemail and I don't even get the tone for voicemail? I have all my settings right as far as I can tell. I have my volume way up. I have an iPhone 5c.

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Re: Phone not always ringing on incoming calls
MiiHere
Champion - Level 3
‎06-25-2015 07:38 AM

Have you noticed that you lack service when you're missing calls?

You could try to power down, remove your sim card and reinstall and see if that helps.

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Re: Phone not always ringing on incoming calls
Mspete1
Newbie
‎06-25-2015 08:31 AM

No- hadn't noticed that. Will try the SIM card. Thanks

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Re: Phone not always ringing on incoming calls
Mspete1
Newbie
‎06-25-2015 11:26 AM

OK, I stopped by the Verizon store and asked about this. SO simple. On the little control panel that slides up from the bottom of the screen there is a moon icon. I had accidentally hit it and it's a do-not-disturb icon. Hence when I unelected it, it fixed my problem! SO SIMPLE!

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Re: Phone not always  ringing on incoming calls
MiiHere
Champion - Level 3
‎06-25-2015 11:29 AM

Ha. Perfect!

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