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Phone ghost typing & opening apps

My iPhone 5c has been ghost typing & opening apps by itself. I would try to get on Facebook & another app would open. I sent my phone to an Apple Store, they couldn't find anything wrong. I think this issue may be a software or update issue, does this issue sound like a software or iOS update issue? Has anyone else had this issue? It's very annoying.

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Re: Phone ghost typing & opening apps

Customer Support

SoftballAllsta23,


You have reached the ghost busters are ready to solve this mystery.  How long ago did you complete the software update? Are all the applications having this issue also up to date?

Here to help.

YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phone ghost typing & opening apps

I did update to the ios 9.2.1, updated network settings, and the updates that I have waiting are still needing to be updated. I have like 3 updates waiting. I did the updates 2 days ago. I don't think its the apps I have now. It was before Christmas when my phone started acting up. I did all the trouble shooting that I was recommended and still have this ghost stuff happening. So I don't think its the apps I have now, if were the app or apps that caused the problems then it would be before I tried trouble shooting and sending my phone in to the apple store. They could not replicate the issues and so therefore I could not get a new phone. My phone is under warranty until February.

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Re: Phone ghost typing & opening apps

Sr. Member

   SoftballAllstar23, if I may join in on this ghost busters expedition, lol. May I ask how often do you use Facebook?

If you go to Settings > General > Storage & iCloud Usage and under the Storage heading, click on Manage Storage, how much storage is the Facebook app itself using?

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Re: Phone ghost typing & opening apps

456 MB

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Re: Phone ghost typing & opening apps

Sr. Member

   SoftballAllstar23, in your first post where you indicated that when you would try to get on Facebook another app would open. So that does seem like a software issue as you've mentioned.

  I would first try going into Settings > Safari and Clear History and Website Data, to see if that simple approach might help.

As far as I can tell Facebook is a 100MB program and the iPhone is showing 456MB. Here is an interesting link on that and where reinstalling Facebook may help.

How to stop Facebook from making your iPhone run like crap | iMore

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Re: Phone ghost typing & opening apps

Customer Support

SoftballAllStar23 - We want to ensure your iPhone is working as it should be. Let's get down to the bottom of this. Salisbury has provided some excellent troubleshooting steps. Have you given those a try? Is the issue still occuring on your device? If so, is your content backed up via iTunes or iCloud? Keep us posted. We're here to help.


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phone ghost typing & opening apps

Thanks for this info, it was very helpful

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Re: Phone ghost typing & opening apps

Member

I'm having the same exact problem. I've done all of the iOS updates and my apps continue to open/close on their own, starts typing randomly, and then freezes.  I've restored my phone to factory settings 2-3 times and it still continues.  Help!

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Re: Phone ghost typing & opening apps

Sr. Member

   smithpm511, ghost busters have arrived. When you say your apps continue to open/close on their own, are you referring to Apple's built in apps, or 3rd party apps > (An application that is provided by a vendor other than the manufacturer of the device)?

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