I have the above unlimited plan so 75 high speed data and 20gb of hotspot but when ever i go over the 75gb my hotspot speeds crash along with my normal data which i think is ridiculous considerimg the can slow my hotspot speed without effecting my regular data why does my hotspeed speed have to be reduced when i go over my regular data i think this is a major issue it is for me atleast and i would like to see it fixed
I dont understand this at all I have been using my hotspot to update a game on my xbox the game has 579mb update and I have been trying to update it for 2 days and it's only 70 percent, I also tried updating a 1.19gb update for over a week the completion of that update is currently at 37 percent this pathetic and makes me regret choosing Verizon as my go to for a phone plan.
and beyond unlimited?
This is garbage and false advertising. IE unlimited data=NO DATA CAP how fudging hard is that what the fudge!!!
Riotstarter1992,
It's vital that there is clarity with the plans so you can use your hotspot the way you need to. Let's collaborate together and put a resolution in place. First, I'll need to gather some information. What plan are you on with us? What speeds are you getting? Please use this link to test: http://spr.ly/6187DxiIV and share the results here with a screenshot. Lastly, what are you using your mobile hotspot for (streaming, work/email needs, web browsing, etc.)?
RyanC_VZW
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