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My son forgot the passcode to his device. What should I do?

bojeez
Member

My son forgot the passcode to his phone..... what do i do?

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Re: my son forgot the passcode to his phone..... what do i do?

tbo27
Sr. Member

You may need iTunes with phone in recovery mode or contact apple

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Re: my son forgot the passcode to his phone..... what do i do?

tbo27
Sr. Member

You may need iTunes with phone in recovery mode or contact apple

View solution in original post

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Re: my son forgot the passcode to his phone..... what do i do?

Community Manager
Community Manager

Bojeez,

Oh no! We can help. Which make and model phone does he have? If it's an iPhone then what Tbo27 recommended will work.

SarahO_VZW
Follow us on Twitter @VZWSupport

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