My iPhone 5 has stopped connecting to the internet (while showing I'm connected) any help?

Member

Since yesterday afternoon, my iPhone 5 has stopped connecting to the internet and won't load social or music apps or web pages.

It shows I'm connected to wifi or "LTE" when I'm not.. but using apps or the browser it says there is no internet connection, and this has happened all of a sudden.

Any help?? I checked to make sure all my cellular setting were on like cellular data and what not.

Appreciate responses!

Thanks.

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Re: My iPhone 5 has stopped connecting to the internet (while showing I'm connected) any help?

Sr. Member

first thing i would try is Settings>general>reset>reset network settings

Let me know if that doesn't work

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Re: My iPhone 5 has stopped connecting to the internet (while showing I'm connected) any help?

Sr. Member

first thing i would try is Settings>general>reset>reset network settings

Let me know if that doesn't work

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Re: My iPhone 5 has stopped connecting to the internet (while showing I'm connected) any help?

Member

That seemed to have work!

Really appreciate it.

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Re: My iPhone 5 has stopped connecting to the internet (while showing I'm connected) any help?

Customer Support

Hi Nfalcone,


Whew! Glad to hear that the device is working properly again.


Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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