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Incoming calls don’t ring, outgoing calls require me to press the speaker icon
S_ham
Newbie
‎12-04-2019 11:09 AM

Some incoming calls don't ring. When I answer or place a call, I have to activate the speaker icon to hear the call. Why? 

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Re: Incoming calls don’t ring, outgoing calls require me to press the speaker icon
vzw_customer_support
Customer Service Rep
‎12-04-2019 11:20 AM

S_ham Keeping you connected is always our goal, and I'm sorry you're having problems with your sound. When did this begin? Is this happening in a specific location? Have you made any recent changes to your device(new Bluetooth connection, Software update, etc.)? Share details. We are here to help. 

 

EvelynR_VZW

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