Inbox disappeared
Purplecat
Newbie

My inbox disappeared last night and can't receive messages. My junk and trash are still there. This inbox/email was one that was on my 5s when I purchased it.

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Re: Inbox disappeared
Ledsteplin
Contributor - Level 3

Have you tried deleting the email account in Settings, then add it back in?

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Re: Inbox disappeared
47seijar
Specialist - Level 2

Completely shutting off the phone and then restarting it can often fix these kind of issues. If that doesn't solve it and bring back your inbox, Ledstepln's suggestion of deleting/re-adding the account should do it.

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Re: Inbox disappeared
Purplecat
Newbie

Everything is fine now.  Thanks

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Re: Inbox disappeared
SLEAH5964
Newbie

Turning the phone off then back on will not fix this.  You have to delete the mailbox as noted by another commenter and then add it back.  Thanks for the information

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