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Imessage
LYNNMJ122
Newbie
‎11-14-2017 12:41 PM

All of a sudden iMessage has stopped working.  Verizon rep said an apple problem, apple says Verizon problem.  Any help?

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Re: Imessage
Salisbury
Specialist - Level 2
‎11-14-2017 02:49 PM

Hi LYNNMJ122, could you go to Settings > Messages. Just to be sure a required setting is not turned off.

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Re: Imessage
LYNNMJ122
Newbie
‎11-14-2017 03:22 PM

It is not turned off. Went from working one day to not the next

Sent from my iPad

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Re: Imessage
Salisbury
Specialist - Level 2
‎11-14-2017 04:44 PM

   Lynn, could you go to Settings > General > Reset > Reset Network Settings, to see if this may help?

Do you have a Wi-Fi or Verizon connection? Are you able to log on to your iCloud account?

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Re: Imessage
LYNNMJ122
Newbie
‎11-15-2017 03:06 AM

I read somewhere about deleting some old messages. Did that seems to be working now. If it happens again will,try to reset network

Thanks for,your help

Sent from my iPad

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