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I had just got back from local verizon store to try and cancel my pre-order for the iPhone 7 plus jet black but they could not cancel it because their tablets did not give them the option too. I just decided that I did not like jet black as much as I thought and want to order it in a different color. If anyone could help me with this that would be great!
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You might have to call customer service at 1-800-922-0204 to cancel the order.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Go to preorder.verizonwireless.com that gives you the option to cancel.
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If you don't have the option in the link already provided by cekaai then you may need to call CS to cancel the order. Unfortunately depending on the model/color you choose to change to its possible that you will have to wait beyond release date to receive it. If that's a concern then after you cancel the order you can always try your luck in store for the color that you want on release day.
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Just dial *611, that's how I just canceled mine and opted for a different color with an earlier ship date