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I just upgraded to Edge, do I have to send in my old phone?

rmccoy34
Member

The line that I signed up for Edge on was ready to upgrade (either new 2-year or Edge). I didn't receive a return slip or bag to send in my old iPhone. Do I have to send it in, or can I keep it?

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Re: I just upgraded to Edge, do I have to send in my old phone?

Community Manager
Community Manager

Great question rmccoy34 and congratulations on the purchase of a new phone. If you were eligible for either a new 2 year upgrade or joining Edge, you will not have to turn in your old phone. You can trade it in http://vz.to/1uNPDOF if you like to receive the value that is assigned for the phone however it does not have to be traded in. You would only need to do so when you are attempting to Edge up to another phone. I certainly hope this helps and again, enjoy your new phone.

CandiceH_VZW
Follow us on Twitter at @VZWSupport

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Re: I just upgraded to Edge, do I have to send in my old phone?

Community Manager
Community Manager

Great question rmccoy34 and congratulations on the purchase of a new phone. If you were eligible for either a new 2 year upgrade or joining Edge, you will not have to turn in your old phone. You can trade it in http://vz.to/1uNPDOF if you like to receive the value that is assigned for the phone however it does not have to be traded in. You would only need to do so when you are attempting to Edge up to another phone. I certainly hope this helps and again, enjoy your new phone.

CandiceH_VZW
Follow us on Twitter at @VZWSupport

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