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I dropped my iphone7 with protective glass, unfortunately I think screen is cracked too
juleskitty
Newbie
‎10-10-2017 04:33 PM

Where should I go to have it fixed?  iPhone 7 is less than 6 months old

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Re: I dropped my iphone7 with protective glass, unfortunately I think screen is cracked too
Ann154
Community Leader
Community Leader
‎10-10-2017 05:04 PM

The nearest Apple store.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I dropped my iphone7 with protective glass, unfortunately I think screen is cracked too
vzw_customer_support
Customer Service Rep
‎10-10-2017 05:22 PM

I am so sorry to hear you dropped your iPhone7 resulting in a cracked screen, Juleskitty. Let me help with an option for getting the screen fixed. Do you have insurance coverage on your device? If so, here's a link http://vz.to/2guCcDI that goes over this information on how to get the screen repaired. Please refer to #8 and #9 for more details.

 

EdwinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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