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Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
PeteBoston
Contributor - Level 1
‎09-21-2014 07:28 AM

The Network Extender does not support VoLTE and Verizon  Wireless does not yet support WiFi calling or a LTE-based Network Extender. Can you please work with Apple to work out bugs between the iPhone 6 w/ LTE Voice option enabled and the Network Extender?  If this option is enabled, the phone will work very hard to prefer a very weak and barely usable LTE Voice signal over the strong Network Extender signal.  I was obviously able to resolve this by disabling LTE voice, but this prevents me from making use of HD Audio and Voice/Data at the same time in every other location unless I manually change this option every single time I arrive home. With this option at home, my Network Extender is rendered useless as the majority of time it should be on the network extender, it attempts to make/receive voice calls over a barely functional LTE signal.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
Donguanella
Enthusiast - Level 1
‎09-21-2014 10:14 AM

Completely agree. This is a huge oversight and renders my phone useless when I am around my network extender.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
Not applicable
‎09-21-2014 10:22 AM

Network extenders don't support VoLTE because they don't support LTE period.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
PeteBoston
Contributor - Level 1
‎09-21-2014 10:45 AM

Yes, for sure and well aware, but the iPhone 6 should be capable of preferring a network extender over a garbage LTE signal without needing to manually disable LTE voice.  There appears to be a SW bug. I would guess nobody bothered to test this pre release.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
Not applicable
‎09-21-2014 10:49 AM

iPhones should be able to a lot of things they don't. Like not shut off wi-fi all the time and then people get huge data charges racked up.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
gfraigun
Enthusiast - Level 2
‎10-16-2014 10:25 PM

Yes, I found that I have this same problem today.  The only way I can get my iphone 6 to use my network extender is if I turn off LTE.

Would be nice if they came up with some type of fix for this.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
Not applicable
‎10-17-2014 02:21 AM

What is there to fix? Network extenders are 3G only. Your phone can use either 3G or LTE not both. So there isn't a fix short of coming out with a network extender that work with LTE.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
nicholasbranson
Specialist - Level 1
‎10-17-2014 04:29 AM

Perhaps such a fix as having the Iphone allow volte to be switched on but not in use. Shouldn't be too difficult. And it would save the user from having to manually adjust it back on after their extender session.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
Not applicable
‎10-17-2014 05:03 AM

Seems like that's an issue for Apple.

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Re: Forced to disable VoLTE on iPhone 6 - Network Extender compatibility issues
nicholasbranson
Specialist - Level 1
‎10-17-2014 05:49 AM

Indeed it does.

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