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I have IOS version 7.1.1 on my iPhone and can't FaceTime. Haven't been able to for some time. My husband and daughter are having the same issue! Need help!!!
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jk2594jk,
I want to make sure that you can FaceTime without any issues. Are you guys able to use the cell data on the phone without any kind of issues? Are you getting any kind of errors when you try to FaceTime? Let's try this: Settings, FaceTime, FaceTime switch is Green correct? Below that, what is checked for 'You Can Be Reached By FaceTime At'? Please keep us posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport
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FaceTime is green in settings and my phone number is what shows where I can be reached
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I have the same issue.
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Thanks for the details. Try turning Facetime off for 30-40 seconds and see if that improves the performance of Facetime. I look forward to hearing back from you.
ChaunceyM_VZW
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That doesn't work
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Thank you for testing that out, jayaj440. Do you experience the same issues with Facetime even when connected to WiFi? Is there any difference using WiFi at other locations? Sometimes it can be based on the connection.
NicandroN_VZW
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I pay a lot of money for Verizon in my home and for my cell phones. Why does FaceTime not work on my I phone 7 in my home? My husband has 6 and his works. Our setting are the same! Very displeased and considering canceling all Verizon services
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Verizon has NOTHING to do with FaceTime. That is an Apple product. You would likely get a better solution by asking on an Apple forum.