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Exchange Iphone 7 Bought During the Last Sale

Member

Hey everyone! I was able to purchase a 128GB iPhone 7 during this last sale. My question is: I've found that the battery life isn't quite what I'd like; can I exchange my 7 for a 7 Plus and continue to pay the promotional price? I am paying a little extra for the more storage, and I understand the 7 Plus is on top of that. Can I exchange my promotional 7 for a promotional 7 Plus? Also, can I exchange in-store if I bought online? Thanks!

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Re: Exchange Iphone 7 Bought During the Last Sale

Customer Support

We want to be sure you have a phone that fits your needs JACSWE68. We can help. When was the device purchased? Where was the device purchased? You can get information on our return/exchange policy here http://vz.to/2hhDS0U


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Re: Exchange Iphone 7 Bought During the Last Sale

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Rashad,

I purchased my phone from Verizon's website on December 16th, this year. I don't believe there's anything wrong with the phone. It's just the battery isn't quite where I'd like it to be and I wonder if the 7 Plus would be a better fit. Thanks!

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