Connectivity issues since October

[med1311]

I have the unlimited plan with 2 phones on the plan.  I have never had issues connecting to the internet while roaming, since October I can not connect to the internet unless using home or work wireless.  Any answers? The reason I have kept Verizon and not switches is because I was always able to connect if I can not there are plenty of cheaper plans out there.  Thanks.

[vzw_customer_support]

We thank you for being a loyal customer, med1311. Of course,  we do not want you to have to look anywhere else for a new service provider. Are you roaming in the US or in a different country?

What is the signal like when you are not able to connect to the internet? We would love to check on this with our troubleshooting steps http://vz.to/2jMdp1n to make sure you have the best experience possible.

TamaraH_VZW

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