Conference calls
Donomite71
Newbie

When I merge or add calls sometimes the other callers can't hear me or visa-versa...I can hear them.. Why does this happen? iPhone 6

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Re: Conference calls
vzw_customer_support
Customer Service Rep
Donomite71,

That certainly shouldn't happen! Everyone should be able to hear each other on these calls. Does this only happen with certain people or with everyone? How long has this been happening? Any issues with regular one on one calls?

AndrewT_VZW
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Re: Conference calls
Donomite71
Newbie

This has been happening for a month or so now. It seems to be happing more and more frequently. It can happen with any of my callers at anytime regardless of who their carrier is. It does not happen on regular one on one calls. I was recently at an Apple store and inquired about this problem. They seemed to be convinced that this is a Verizon issue and suggested that I call and have my line “rebooted”.

Sent from Windows Mail

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Re: Conference calls
arctempler
Newbie

I have started having the same problem over the last few days. The only way I can merge a call now is to turn off LTE and call each person and merge the call so back to not being able to merge incoming calls.

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