Cannot use data or imessage
BRAMIL97
Newbie

I cannot use any type of data on my phone or message using iMessage

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Re: Cannot use data or imessage
Weth
Legend

Is settings/cellular data on?

Did you try to reboot the phone ?

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Re: Cannot use data or imessage
vzw_customer_support
Customer Service Rep

Let's work together to get the phone working properly, BRAMIL97. Data and messaging are essential functions and we want get you back in communication with all your family/friends.

Have you checked the settings to make sure airplane mode is turned off? Have you made any changes to the phone or account recently?

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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