Cannot send iMessages
holychitmeng
Enthusiast - Level 2

I just ported in my number from AT&T and now i can't send iMessages using my number Smiley Sad

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Correct answers
Re: Cannot send iMessages
Not applicable

You must go into iTunes or iCloud and remove the previous device.

You must then hook to iTunes with the new device to activate it on the service. Takes a few minutes. As long as you have the same apple ID and password it will now work after you turn the device on and off.

Also if iMessage is off turn it on as Verizon wrote above.

Good Luck

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Re: Cannot send iMessages
Weth
Legend

you probably did not deactivate iMessage before switching, so it is still trying you old number. B

Can’t get text messages from an iPhone - Apple Support

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Re: Cannot send iMessages
vzw_customer_support
Customer Service Rep

holychitmeng,

I would first like to welcome you to the VZW family. Let's make sure you are able to receive your iMessages. When you go to Settings>Message is it showing iMessage is on? If so, please turn off iMessage and then turn back on to update the subscription again. Are you able to receive normal text just fine?

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Cannot send iMessages
Not applicable

You must go into iTunes or iCloud and remove the previous device.

You must then hook to iTunes with the new device to activate it on the service. Takes a few minutes. As long as you have the same apple ID and password it will now work after you turn the device on and off.

Also if iMessage is off turn it on as Verizon wrote above.

Good Luck

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