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I am a 15 year customer. (add that up, $250 a month for about 15 years). All 3 of my lines are eligibile for new phones. I am realizing all the great specials are only for new customers. Ugh so frustraing. I have been waiting for Black Friday to upgrade all 3 of us. The Two for one is for new customers only. Most of the deals are for new clients only. I run a business, and customer retention is more important to us that anything. Treating our exisiting clients like gold is our first priority. I don't get why Verizon doesn't offer its exisiting clients the same deals. Off on my hunt to switch to someone else who will offer me the same great deals for my 3 lines. There are some great deals out there with other carriers folks!
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Not how cellular business model works. Either the service works, and another carrier doesn't work, so you stay. Or you switch for a phone deal. Less than 2% of customers switch from At&t or Verizon.
I switched in August, and brought my own phones because service trumps phone cost. Free phones aren't worth anything if they can't connect to service.
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We appreciate your loyalty, MOUNTAINS1. We are always here for support and happy to help look into the best deals for you! Was there a specific deal you were interested in?
CheyenneS_VZW
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Ms CheyenneS - I am on the same boat. I've been with Verizon for 17 yrs and I called earlier this week for the BOGO iphone deal only to be told I had to add a new line. I spoke to 5 different l who said they were no longer authorized to offer new client deals to Loyalty members.
Tomorrow is Black Friday, so I really cant pass up the deals the other carriers are offering, but I strongly prefer to stay with Verizon because it's what I know.
Can you help with obtaining any deals for Loyalty members?
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cheyenneS, it must be kinda weird offering empty posts that have zero to offer all of us existing customers, no? because we all know that you cannot offer sheet.
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We all want the best possible deal MBKSYS. Please know that we do have offers that all of our customers are eligible for. You can find our deals here: http://www.vzw.com/deals What phone are you interested in? RosanneM_VZW