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I have already paid my device off with T-Mobile and would like to activate it on Verizon's network. It's "unlocked" in Apple and Verizon's system, however Verizon is unable to add my IMEI into their system.
I've already:
- un-paired and re-paired my watch and iPhone.
- reset network settings
- powered down and restarted my watch
- updated its' watch's software
- updated carrier settings
- enabled "Voice & Data" on my iPhone
- tried activating cellular service for watch via the Watch app
I'm way outside of my return period and don't want to spend another $500-$600 for the same device. Can anyone shed some light on this?
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RHYTHMNATION58, I apologize for any difficulties with getting this device activated. Did you confirm the device was compatible prior to porting the service over? You can check compatibility here: http://spr.ly/6582DgdJ2. If the device is not compatible with our network it would not be able to be activated.
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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But it's bands are capable with LTE bands on Verizon's network?
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I've read the box and it states that it's compatible with VZW's LTE bands and frequencies.
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Thank you for providing those details. We have send a Private Message. Please verify the information requested.
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!